See exactly how your personal data is collected, stored, and used — with full transparency. Santa Bet takes your privacy seriously.
Last Updated: January 2026This Privacy Policy applies to the Santa Bet platform (santabet.app) and all associated services. By using the Santa Bet website or mobile app, you agree that this Privacy Policy applies to your data automatically.
Santa Bet believes your personal data belongs to you. We only collect what is strictly necessary to provide our services. Collecting, storing, or selling unnecessary data goes against our policy.
If you do not agree with this policy, please stop using Santa Bet. Continued use of the platform constitutes full acceptance of this Privacy Policy.
Santa Bet collects data in two ways — information you provide directly, and information collected automatically through your use of the platform. Full details are listed below:
Information Provided Directly by You:
Automatically Collected Information:
Santa Bet uses your data solely for the purposes listed below. No data is used for unrelated or excessive purposes:
| Type of Data | Purpose of Use | Legal basis |
|---|---|---|
| Identity Information | Account verification and KYC process | Legal obligations |
| Contact Information | Service Updates & Support | Contractual necessity |
| Payment Information | Deposit & Withdrawal Process | Contractual necessity |
| Behavioral data | Service Improvement & Personalization | Legitimate Interest |
| Transaction History | Fraud Prevention & Monitoring | Legal obligations |
| Device Information | Security Verification & Cyber Protection | Legitimate Interest |
Santa Bet never sells your personal information to advertisers or data brokers. Any promotional communications require your separate consent, which you may withdraw at any time.
How long your data is retained depends on the type of data and applicable legal requirements. Santa Bet automatically deletes unnecessary data once the defined retention period expires.
Upon a deletion request, all data beyond legal obligations will be permanently removed within 30 days. Complete removal from backup systems may take an additional 30 days.
Santa Bet never sells your personal information. However, limited data may be shared with trusted third parties where necessary to deliver our services:
If Santa Bet undergoes a business restructuring (such as a merger or acquisition), user data may be transferred to the new owner with appropriate protections in place. All users will be notified in advance.
Santa Bet's website and app use cookies and similar technologies to enhance your browsing experience and make our services more effective.
You can disable cookies from your browser settings at any time. Note that disabling essential cookies may affect how Santa Bet functions. Detailed cookie management instructions are available on our support page.
Santa Bet is committed to giving you maximum control over your personal information. You have the following rights:
Santa Bet strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.
If you suspect a minor is using Santa Bet, please let us know immediately. Parents can follow our Parental Control Guide to help protect their child's data.
Santa Bet employs industry-leading technical and administrative safeguards to protect your data. Our security infrastructure operates on the following levels:
In the event of a data breach, we will notify the relevant regulatory authority within 72 hours and inform affected users as promptly as possible.
Santa Bet may update this Privacy Policy from time to time. For significant changes, you will be notified in advance by email or through the platform. The latest version will always be available on this page.
For any privacy-related questions, concerns, or complaints, please contact our support team. We aim to respond within 24 hours.
Santa Bet puts your privacy first — at every level, every step of the way.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No hacker or third party can ever access your data.
Your identity is verified once and stored securely in an encrypted vault. No need to resubmit documents repeatedly.
Santa Bet never sells your personal information to third parties. Your data is used solely to serve you.
You can view, correct, or request deletion of your data at any time. You are always in control.
Data that is no longer needed is automatically deleted after the designated retention period. Outdated information is not kept unnecessarily.
For any data protection queries, our support team is available in Bengali, 7 days a week, 24 hours a day.
Santa Bet gives you full control over your data
You can request to know what data we hold about you, why we hold it, and how it is being used — at any time.
You may request a correction if any of your information is inaccurate. We will update it within 7 business days.
You may request deletion of any data we hold beyond our legal retention requirements. This will be actioned within 30 days.
You can download all your data in a machine-readable format — completely free of charge.
Consent given for marketing or optional purposes can be withdrawn at any time — no reason required.
If you are dissatisfied with how your data is being protected, you have every right to lodge a complaint with the relevant regulatory authority.
The most frequently asked questions about our Privacy Policy
Over 5 million Bangladeshi members trust us — because we treat their privacy with the utmost respect.