Please read all Terms & Conditions carefully before using this platform. Creating an account with Santa Bet constitutes your agreement to these terms.
Last Updated: January 2026These Terms & Conditions apply to the Santa Bet platform (santabet.app) and all associated services. By accessing or using Santa Bet via the website, mobile app, or any other channel, you are deemed to have automatically accepted these terms.
Santa Bet is an internationally licensed online gaming platform for Bangladeshi users. These terms are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail.
Santa Bet reserves the right to modify these Terms & Conditions at any time. Users will be notified via email or through the platform before changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.
To open an account with Santa Bet, you must provide accurate and up-to-date information. Registering with false details will result in permanent account closure, and any balance may be forfeited.
Once your account is created, you will be prompted to complete KYC verification right away. Deposit and withdrawal features will be restricted until verification is complete.
Santa Bet firmly believes that gaming is for adults only. No one under the age of 18 is permitted to use this platform. Any attempt to bypass age verification will be treated as a serious violation.
Please submit one of the following documents for KYC verification:
Verification is typically completed within 24 to 48 hours of document submission. In complex cases, additional documents may be requested.
Deposits and withdrawals on Santa Bet can be made via bKash, Nagad, Rocket, and direct bank transfer. All transactions are processed in Bangladeshi Taka (BDT).
Santa Bet never deducts from your balance or charges extra fees. However, your mobile banking provider may apply its own transaction fees, which are beyond Santa Bet's control. If a suspicious transaction is detected, Santa Bet reserves the right to suspend the transaction in accordance with its anti-money laundering policy.
Santa Bet offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own wagering requirements and expiry terms, which must be read before claiming.
Any attempt to abuse or manipulate bonuses will result in the bonus being forfeited and the account suspended. Multiple members of the same household may not claim the same bonus.
At Santa Bet, the outcome of each bet is determined by the official result of the relevant match or event. Once a bet is confirmed, it cannot be changed or cancelled.
Separate betting rules may apply for cricket, football, kabaddi, and other sports. For sport-specific rules, please refer to the relevant section or contact our support team.
Santa Bet is committed to maintaining a fair and safe environment for all users. The following activities are strictly prohibited and may result in account closure as well as legal action:
You may request a temporary or permanent account closure at any time. As part of our responsible gaming commitment, Santa Bet provides self-exclusion tools to help you stay in control of your gaming activity.
Santa Bet reserves the right to close any account at its sole discretion, particularly in cases of terms violation. If an account is closed, the reason will be communicated to the associated email address.
Santa Bet strives to deliver the highest quality of service; however, Santa Bet shall not be held liable for any losses arising from technical issues, internet outages, or other circumstances beyond its control.
If a dispute arises, please first attempt to resolve it through our support team. If no resolution is reached within 7 business days, a formal complaint may be submitted. Santa Bet's final decision is binding on all parties.
Santa Bet may update these Terms & Conditions, in part or in full, at any time. For significant changes, at least 7 days' notice will be given in advance. Minor changes will be reflected by updating this page only.
The latest version of these Terms & Conditions is always available at santabet.app/terms-conditions. It is the user's responsibility to visit this page regularly and stay informed of any updates.
Santa Bet Terms & Conditions Built to Protect Our Users
Every Santa Bet rule is written in plain, clear language. No hidden clauses or ambiguous wording — what's stated is what applies, nothing more.
We follow internationally recognized standards to ensure the security of your account, funds, and personal information.
Our dedicated team works to resolve any dispute or complaint within 7 business days. Your problem is our problem.
Secure transactions via bKash, Nagad, Rocket & bank transfer. Winnings go straight to your account — no unnecessary delays.
Santa bet is always ready to keep you safe with tools like self-exclusion, deposit limits, and cooling-off periods.
For any questions or concerns about the terms, our Bengali support team is available 24/7, all seven days of the week.
Santa Bet Key Rules at a Glance
| Subject | Details | Approved |
|---|---|---|
| Minimum Age | 18 Years of Age or Older | Mandatory |
| Multiple Accounts | One account per person | Prohibited |
| Minimum Deposit | BDT 200 (bKash / Nagad / Rocket / Bank) | Approved |
| Bonus Abuse | Claiming the same bonus across multiple accounts | Prohibited |
| Self-Exclusion | 24-Hour to Permanent Break | Available |
| Third-Party Withdrawals | Into anyone else's account | Prohibited |
| Live Betting | Real-time betting during live events | Approved |
| Bots / Automation | Automated Betting Software | Prohibited |
Most Frequently Asked Questions About Terms & Conditions
Trusted by over 5 million Bangladeshi members — enjoy a safe, transparent, and responsible gaming experience.